ALL

frequently asked questions

can i put your mugs in the dishwasher?

our mugs are dishwasher and microwave safe!

can i have my items shipped?

we offer shipping across canada and to the united states.

free pick up in belleville, ontario

do you offer returns/exchanges?

we do not offer returns or exchanges on items. photos are not edited and any details or character on our pieces are noted in descriptions. items are handmade and character is to be expected.

if your item breaks in transit, please contact us for next steps. in this case a replacement can be arranged.

how much does this cost?

all items are handmade. pottery is a learned skill, and one that takes a lot of time and steps to create.

my items are priced appropriately to the cost of materials as well as what i value my work to be at. handmade product prices aren't for everyone and that's ok!